These terms apply to photography, video production and related quotations and projects supplied by Wolfstar Media, IĮ, registration number 305839112, VAT number LT100015030410. Registered address and contact details are in our privacy policy. We serve businesses and consumers. A contact form enquiry is not an order or contract. These terms are provided before the contract is concluded. Individual written agreements take priority, subject to mandatory law.
The quotation sets out scope, schedule, price, deliverables, usage rights and included revision rounds. Its validity period is stated in the quotation. A contract is formed upon written acceptance and confirmation of the project. Changes and additional work are discussed and charged only after agreement.
The quotation states what is included, travel or other expenses, VAT treatment, payment deadline and any deposit. Consumer quotations show the total price including applicable VAT and unavoidable charges. Unforeseen extras require prior agreement. We contact you first about payment problems; interest and collection fees apply only where lawful and after the required notice.
We perform the agreed work with professional care. The client provides information on time and arranges required access, location permission and rights to supplied materials. We agree who obtains permissions for identifiable people and other rights. We do not perform unsafe or unlawful work.
Deadlines and essential dates are recorded in the quotation. If unsafe weather, illness or an unavailable location prevents performance, we inform you promptly and seek a reasonable solution, replacement or new date. Such an event does not automatically justify charging all costs. Statutory rights for non-performance remain in place.
Formats, selection, editing and revision rounds follow the quotation. Report defects or deviations promptly so we can assess and, where appropriate, fix them. Short feedback periods do not limit statutory consumer rights. Raw footage and project files are included only by express agreement. Keep your own copy of final files; further archiving is agreed separately.
Unless agreed otherwise in writing, copyright remains with the creator. The agreed licence is specified in the quotation and starts after payment where lawful. Third-party use, exclusivity, source files and music or stock rights are agreed separately. Portfolio publication requires a valid legal basis and the necessary rights; confidential projects or identifiable private portraits require explicit arrangements.
Contact us as soon as possible to cancel or reschedule. Outside a statutory withdrawal right, we discuss completed work and demonstrable commitments that cannot reasonably be avoided. Compensation must be reasonable, account for saved costs and comply with the law. Deposits are not automatically forfeited in full and there is no automatic 100% penalty. A quotation may contain further reasonable arrangements.
For a consumer service contract concluded at a distance or away from our business premises, you normally have 14 days from contract formation to withdraw without giving a reason, subject to applicable statutory exceptions. Notify us by a clear email statement; the model form below is optional. For a valid withdrawal we refund payments within 14 days. If you expressly requested work to start during the withdrawal period, a lawful proportionate payment for work already performed may be due. Withdrawal rights for a service end after full performance only with the required prior express consent and acknowledgement. Immediate supply of digital content is subject to separate statutory requirements; we obtain the required agreement separately and do not infer it from these terms.
To: Wolfstar Media, IĮ, at info@wolfstarmedia.nl or info@wolfstarmedia.lt (postal address in the privacy policy). I hereby give notice that I withdraw from our contract for the following service: [service]. Ordered on: [date]. Consumer name: [name]. Consumer address: [address]. Date: [date]. Signature: [only for a paper form].
Responsibility for damage is assessed under applicable law. These terms do not exclude liability that cannot legally be excluded. Email complaints with the project reference and an explanation. We aim to provide a substantive response within 14 days. If a consumer dispute remains unresolved, information and, where applicable, dispute resolution are available through the Lithuanian consumer authority VVTAT; your national European Consumer Centre can also help. Access to the competent courts remains available.
Lithuanian law applies where a choice of law is valid. Consumers retain protection under mandatory provisions of their habitual country of residence that would apply without this choice. Jurisdiction follows applicable legal rules. Version: 20 September 2026.